Complete Transparency, Zero Risk
Every step of your journey is documented, verified, and shared with you in real-time. We are real people, ready to serve you.
Start Your RequestThe 5-Step Process
1
Sourcing
We find it
What you get: Photos & Price Options
2
Inspection
We check it
What you get: Detailed Video Check
3
Authentication
We verify it
What you get: Official Certificate
4
Confirmation
You approve it
What you get: Packing Video
5
Shipping
We send it
What you get: Tracking Number
Real-Time Updates
Live updates pushed to your phone/email at every step.
Order Status
Today, 10:30 AM
✅ Your bag has been authenticated and certified
Today, 9:15 AM
📹 Detailed inspection video uploaded
Yesterday, 3:45 PM
📸 5 price options with photos sent
Yesterday, 2:20 PM
🔍 Sourcing started - searching market
24/7 Concierge Support
We are real people. Video call us anytime to see your bag.
Our team is available around the clock to answer your questions, show you detailed photos, and provide personalized assistance throughout your entire journey.
Instant Response
Get answers within minutes
24/7 Availability
Always here when you need us
Video Calls
See your bag in real-time